The following information is offered by ‘Zohva Fashions’ to enable our customers to be fully informed about our Privacy Policies. By visiting our website, you are accepting and consenting to the policies described by us.
- Background - What Our Privacy Policies Cover
Some of the areas covered under our privacy policies are;
1. How and what data is collected from the users?
2. About cookies.
3. How the collected data maybe used and including anyone it is being shared with
4. Direct marketing opt-in and opt-out provisions.
5. Accessibility and modifications of data maintained by Zohva Fashions.
6. Retention of Data.
7. Where and how to resolve complaints.
- The Types of Information’s Collected from The Users
Zohva Fashions collects personal information in various ways when the customer places an order for a product from our website or registers for a service offered by Zohva Fashions. By registering on our website, you are consenting to the collection of your personal information. If an order is placed with us, we need to hold personal information including the customer’s name, Phone numbers, email address, residence address, shipping and credit/debit card billing details so that we can process and fulfil your order.
The debit / credit card details which are saved will never be shared with third parties and will only be used to process your order, using the secured payment gateway. Additionally, we may also collect certain information for verification purposes or identity checks. Sometimes we may also ask for your telephone number. This number will be given to our courier partner for delivery services. These details allow us to process your order and to let you know the status of your order.
- How the Collected Information Will Be Used
‘Zohva Fashions’ may use your data for the processing your orders, payments and to provide you with a personalized shopping experience on our website. We will also use your data to fulfil and deliver your orders and manage your account and also for other trading divisions within ‘Zohva Fashions and Leather Products LLP’. We may also use your Data to send marketing updates but only in accordance with your preferences for communication from our end. We do not sell your Data to third party marketing companies.
We do collate information about site traffic, sales, wish lists, and other marketable information which we may provide to third parties but this information will not include any data which can identify you personally.
Lastly, we may use your data for our demographic and internal studies along with other data which is not personal to monitor our customer patterns so that we can consistently improve the design of our website to provide a better online experience to our customers.
From time to time Zohva Fashions may employ third party business associates to collect our customer’s personal information on our behalf. Zohva Fashions may also share your data with these third-party business associates to provide you with targeted advertising materials. In such cases, these third parties will be subject to confidentiality agreements with us and instructed by Zohva Fashions to comply with the applicable data protection law as followed by us.
- Third Party Link
- Data Retention and Disclosure
We may disclose your data if required by law and / or if you violate any of the terms and conditions laid out by Zohva Fashions and its associated third parties. We will not keep your data longer than it is necessary for the fulfilment of the purposes specified above for which they are, or are to be, used. Data provided by you is retained if the purpose for which the Data was collected still exists, it is so required by law, statute or regulation, or it is in the public interest.
- Change in Privacy Policies
There are four categories of cookies;
- Website functionality cookies
These cookies enable the user to browse the website and use our features such as shopping carts and wish lists.
- Website analytics cookies
We will use these cookies to analyse how our customers make use of the website. This allows us to continuously improve our website and your online shopping experience.
- Customer preference cookies
When browsing, or shopping online, the website will remember your preferences made (for E.g.; user name, language or location). This makes your browsing experience simpler, easier and more personal to the user.
- Targeting cookies or advertising cookies
These cookies are used to deliver advertisements which are relevant to you. In addition to this, they also limit the number of times you see a particular advertisement as well as helping us to measure the effectiveness of our advertising campaigns.
By using our website, you agree that we can place these types of cookies on your device and access them when you visit the site in the future.If you want to delete any cookies that are already on your device, please refer to the settings on your internet browser for instructions on how to detect the file or directory that stores these cookies.